Follow in order — keep your Wi-Fi password and Samsung account ready.
Plug in the TV and turn it on. Follow the welcome prompts.
Select language, country, and time zone.
Go to Settings → General → Network → Wi-Fi and connect to your network.
Sign in or create a Samsung account for better features and app access.
Go to Settings → Support → Software Update → Update Now.
Press Home → Apps → Search for Netflix, Prime, Disney+ → Install → Sign in. 🎉
Logging in unlocks auto app updates, watchlist sync and faster reinstalls. Skip it only if you want a basic setup.
Clear cache: Settings → Apps → Select app → Clear cache. Then reopen the app.
Restart TV (unplug for 60 seconds). Also run Software Update to latest version.
Get patient expert help starting at $15 — cache, updates & login fixed in one session.
Last Updated: May 2026 • Independent third-party support service. Not affiliated with Samsung®, Roku®, Amazon®, Netflix®, Hulu® or others. We never ask for passwords — help is for legitimate account holders only.