Keep the Magic Remote pointed at the TV during pairing.
Plug in and turn on the TV. Follow on-screen prompts for language and country.
Point the remote at the TV and press the wheel / OK button when prompted.
Go to Settings ⚙ → All Settings → Network → Wi-Fi Connection.
Go to Settings → Support → Software Update → Check for Updates.
Press Home → LG Content Store → Search and install desired apps → Open and sign in. 🎉
Connect to the LG ThinQ app on your phone for easier control and keyboard input.
Passwords are painful with a TV remote. Install LG ThinQ on your phone to type logins and control the TV faster.
Point directly at TV and re-pair (hold wheel / OK). Replace batteries if pointer lags.
Check internet connection and restart TV. Re-enter credentials via ThinQ app keyboard.
Get patient expert help starting at $15 — pairing, Wi-Fi & apps fixed in one session.
Last Updated: May 2026 • Independent third-party support service. Not affiliated with LG®, Samsung®, Roku®, Amazon®, Netflix®, Hulu® or others. We never ask for passwords — help is for legitimate account holders only.